COOKIE POLICY
In this Cookie Policy you will find information about the use we make of cookies and similar devices that are installed in the equipment of our customers and users. Sometimes the use of Cookies may be related to the processing of personal data, so we recommend users to refer to our Privacy Policy.
Although this policy uses the word cookies in general terms, similar storage and retrieval mechanisms such as pixel tags or text files (hereinafter referred to as cookies) may also be used.
WHAT ARE COOKIES?
Cookies are files or small text files which are downloaded into a user's device for the purposes of collecting data which may be updated and recovered by the entity who enabled its implementation. That is to say, cookies are files that are downloaded onto your computer upon accessing certain websites. Cookies enable a website to, among other things, store and retrieve information about the browsing habits of a User or their computer and, depending on the information they contain and the way in which your computer is used, may be used to recognise the user.
TYPES OF COOKIES
Depending on the owner of the Cookies, they can be classified as follows:
Own cookies:
Cookies sent to the user's computer or device from a computer or domain managed by the publisher itself, and from which the platform or service requested by the user is offered.
Third party cookies:
Cookies sent to the User’s computer or device from a computer or domain not managed by the publisher, but rather by another entity that processes any data obtained through cookies.
Depending on the purpose of the Cookie, they can be classified as follows:
Strictly necessary (technical) cookies:
Cookies that allow the user to browse through a website and use the different options or services it offers (to identify data or the session, access to restricted sections or contents, remember the elements that make up an order, carry out the purchase process of an order, manage payment, etc.). Technical cookies, being strictly necessary, are downloaded by default when they enable the platform to be displayed or the service requested by the user to be provided.
Functionality and personalisation cookies:
These cookies are those that allow information to be remembered so that the user can access the service or platform with certain characteristics that may differentiate their experience from that of other users (such as language, the appearance or content of the service depending on the type of browser used by the user or the region from which they access the service, etc.). Failure to accept these Cookies may result in slow website performance or poorly tailored recommendations.
Analysis cookies:
Cookies that allow us to quantify the number of users, the sections visited on the platform and how they interact with it, in order to measure and statistically analyse the use made by users of the platform or service, with the aim of introducing improvements based on the analysis of the data on the use made by users of the platform or service.
Behavioural advertising cookies:
Cookies that store information on user behaviour, obtained thought continuous observation of their navigation uses, which allows to develop a specific profile used to fine-tune the advertisements featured.
WHAT COOKIES ARE USED FOR ON OUR WEBSITE
Cookies are an essential part of how our website works. The main purpose of our Cookies is to improve the browsing experience of users, so that their browsing experience is more comfortable and efficient. For example, they are used to remember your preferences (language, country, etc.) during browsing and on future visits. We also use our Cookies to improve our services and our website continuously, as well as to be able to offer personalised advertising based on your browsing habits.
The information collected by the Cookies also allows us to improve our website by estimating statistical data and usage patterns.
Additionally, on occasion, we may use Cookies to obtain information that allows us to display from our website, platforms or third-party websites, or that allows us to display, by any other means, advertising based on the analysis of your browsing habits.
We use cookies that may be generated through our website by our advertising partners. These companies may use and share them to build a profile of your interests and show you personalised advertisements on other sites (such as retargeting). These cookies are based on the unique identification number of your browser and your Internet device. These data are completely anonymous.
We have installed tracking codes on our website for different social networks, such as Facebook. This allows us to know which anonymous users have visited our website from these channels, as well as allowing us to perform audience segmentation and profiling. These data are completely anonymous and are based on the unique identification number of your browser and your Internet device.
If you do not allow these cookies, you will still receive advertising, but it will be less targeted.
However, the Cookies we use do not allow sensitive information such as passwords, credit or debit card details, etc. to be stored.
HOW TO MANAGE COOKIES ON YOUR COMPUTER
In the Cookies configuration panel accessible at all times on our website you can obtain all the information on the Cookies used by this Platform, together with information on the purpose, duration and management (own or by third parties) of each one of them, so that you can manage the activation and deactivation of the use of those Cookies that are not strictly necessary for the operation of the website.
Your browser may also include the ability to specify which Cookies should be accepted and which should not. In addition, you also have the possibility to view and delete Cookies individually. If you do not know how to manage your Cookies and the privacy policy of your web browser, you can find it in the browser's help section or by accessing the help pages of the main browsers:
Chrome: https://support.google.com/chrome/?hl=es.
Firefox: http://support.mozilla.org/es/home.
Internet Explorer: http://support.microsoft.com/ph/807/es-es.
Opera: http://help.opera.com/Windows/8.54/es-ES/index.html.
In this regard, you should bear in mind that both your management of the Cookies configuration panel and your option to reject Cookies is specific to each browser you are using.
Besides, with respect to third party Cookies for the purpose of delivering interest-based advertising, you should be aware that certain third parties may be members of one of the following on-line behavioural advertising self-regulatory programmes, with appropriate opt-out options:
Network Advertising Initiative (NAI) - http://www.networkadvertising.org/choices/
Google Analytics - https://tools.google.com/dlpage/gaoptout
For more information on Cookies, please visit the following website: http://www.aboutcookies.org/.
TYPES OF COOKIES USED ON THIS WEBSITE
The types of cookies used by this website are the following:
A) FIRST-PARTY OR STRICTLY NECESSARY COOKIES
| Name | fullmenu |
|---|---|
| Description | A necessary cookie. |
| Purpose | Cookie that stores the list of products. |
| Provider | https://www.pizzeriascarlos.es |
| Duration | Persistent |
| Name | order |
| Description | Necessary cookie |
| Purpose | Cookie that stores order data. |
| Provider | https://www.pizzeriascarlos.es |
| Duration | Persistent |
| Name | userdata |
| Description | Necessary cookie |
| Purpose | Cookie that stores user data. |
| Provider | https://www.pizzeriascarlos.es |
| Duration | Persistent |
| Name | usertoken |
| Description | Necessary cookie |
| Purpose | Cookie that stores the user's authentication token. |
| Provider | https://www.pizzeriascarlos.es |
| Duration | Persistent |
| Name | menugroups |
| Description | Necessary cookie |
| Purpose | Cookie that stores the list of product families. |
| Provider | https://www.pizzeriascarlos.es |
| Duration | Persistent |
| Name | location |
| Description | Necessary cookie |
| Purpose | Cookie that stores data on delivery areas. |
| Provider | https://www.pizzeriascarlos.es |
| Duration | Persistent |
| Name | promos |
| Description | Necessary cookie |
| Purpose | Cookie that stores the list of promotions |
| Provider | https://www.pizzeriascarlos.es |
| Duration | Persistent |
| Name | selectedbranch |
| Description | Necessary cookie |
| Purpose | Cookie that stores the selected store. |
| Provider | https://www.pizzeriascarlos.es |
| Duration | Persistent |
| Name | zone |
| Description | Necessary cookie |
| Purpose | Cookie that stores data about delivery areas. |
| Provider | https://www.pizzeriascarlos.es |
| Duration | Persistent |
| Name | wizardcurrentdata |
| Description | Necessary cookie |
| Purpose | Cookie that stores the data of the selected promotions of the order. |
| Provider | https://www.pizzeriascarlos.es |
| Duration | Persistent |
| Name | promosuser |
| Description | Necessary cookie |
| Purpose | Cookie that stores order promotions data. |
| Provider | https://www.pizzeriascarlos.es |
| Duration | Persistent |
| Name | guestPhoneOrder |
| Description | Necessary cookie |
| Purpose | Cookie that stores the phone number of the order placed as a guest. |
| Provider | https://www.pizzeriascarlos.es |
| Duration | Persistent |
| Name | deliveryAddress |
| Description | Necessary cookie |
| Purpose | Cookie that stores data about the user's delivery address. |
| Provider | https://www.pizzeriascarlos.es |
| Duration | Persistent |
| Name | evt_purchase |
| Description | Necessary cookie |
| Purpose | Cookie that stores the data of the order placed. |
| Provider | https://www.pizzeriascarlos.es |
| Duration | Persistent |
| Name | userpaymentgatewaytokens |
| Description | Necessary cookie |
| Purpose | Cookie that stores the list of payment method tokens. |
| Provider | https://www.pizzeriascarlos.es |
| Duration | Persistent |
| Name | writtenUserAddress |
| Description | Necessary cookie |
| Purpose | Cookie that stores user address data. |
| Provider | https://www.pizzeriascarlos.es |
| Duration | Persistente |
B) PREFERENCE COOKIES
| Name | preferences_cookie_1 |
|---|---|
| Description | This is a preferences cookie |
| Purpose | Cookie that stores preferences. |
| Provider | https://www.pizzeriascarlos.es |
| Duration | 6 months |
| Name | preferences_cookie_2 |
| Description | This is a preferences cookie |
| Purpose | Cookie that stores preferences. |
| Provider | https://www.pizzeriascarlos.es |
| Duration | 6 months |
C) STATISTICAL COOKIES
| Name | statistics_cookie_1 |
|---|---|
| Description | This is a statistics cookie |
| Purpose | Cookie that stores statistics. |
| Provider | https://www.pizzeriascarlos.es |
| Duration | 2 years |
D) MARKETING COOKIES
| Name | marketing_cookie_1 |
|---|---|
| Description | This is a marketing cookie |
| Purpose | Cookie that stores marketing. |
| Provider | https://www.pizzeriascarlos.es |
| Duration | 3 months |
**This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
The storage of Google Analytics cookies and the use of this analysis tool are based on Article 6(1)(f) of the GDPR, the website owner has a legitimate interest in analysing user response in order to optimise its website and its advertising. Insofar as the corresponding consent is requested (e.g. consent to the storage of cookies), the data processing will be carried out exclusively pursuant to Article 6(1)(a) of the GDPR. Consent may be revoked at any time.
*Google Analytics Remarketing
This website uses the remarketing options of Google Analytics together with the multi-device features of Google Ads and Google DoubleClick. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
This feature allows you to link the target groups of advertising created with the Google Analytics remarketing tool to the multi-device features of Google Ads and Google DoubleClick. Therefore, personalised interest-based advertising messages tailored to you on one device (e.g. mobile phone) based on your previous usage and browsing behaviour can also be displayed on another of your devices (e.g. tablet or PC).
If you have given your permission, Google will link your web and application browsing history to your Google Account for this purpose. This way, the same personalised advertising messages can be sent to any device where you sign in with your Google Account.
To support this feature, Google Analytics collects Google authenticated user IDs that are temporarily linked to our Google Analytics data to define and create target audiences for cross-device advertising.
You can opt out of multi-device remarketing/targeting on a permanent basis by deactivating personalised advertising by following this link: https://www.google.com/settings/ads/onweb/
The summary of the data collected in your Google Account is based solely on your consent, which you can give or withdraw to Google (Article 6(1)(a) of the GDPR). For data collection operations that are not merged into your Google Account (e.g. because you do not have a Google Account or because you have objected to the merge), the data collection is based on Article 6(1)(f) of the GDPR. The legitimate interest arises from the website operator's interest in anonymised analysis of website visitors for advertising purposes.
Further information and data protection provisions can be found in Google's data privacy statement at https://policies.google.com/technologies/ads?hl=es
**Google Ads and Google Conversion Tracking
This website uses Google Ads. Google Ads is an on-line advertising software of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Within the framework of Google Ads we use so-called conversion tracking. When you click on an ad served by Google, a cookie is set for conversion tracking. Cookies are small text files that are placed on the user's computer by the Internet browser. These cookies expire after 30 days and cannot identify users personally. If the user visits certain pages of this website and the cookie has not expired, Google and we can detect that the user clicked on the advertisement and has been redirected to this page.
Each Google Ads customer receives a different cookie. Cookies cannot be tracked by Google Ads customers' websites. The information collected through conversion cookies is used to compile conversion statistics for Google Ads customers who have opted-in to conversion tracking. Customers receive information about the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive personally identifiable information regarding the users. If you do not wish to participate in tracking, you can object to this use by deactivating the Google conversion tracking cookie via your Internet browser in your user settings. You will not be included in conversion tracking statistics.
The storage of “conversion cookies” and the use of this tracking tool are based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analysing user response in order to optimise its website and its advertising. Insofar as the corresponding consent is requested (e.g. consent to the storage of cookies), the data processing will be carried out exclusively pursuant to Article 6(1)(a) of the GDPR. Consent may be revoked at any time.
Further information on Google Ads and Google conversion tracking can be found in Google's data protection provisions: https://policies.google.com/privacy?hl=es
You can set your browser to inform you about the activation of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or in general, as well as to activate the automatic deletion of cookies when closing the browser. If you disable cookies, the functionality of this website may be limited.
Facebook Pixel
This website uses the Facebook visitor action pixel to measure conversion. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook's claims, the recorded data is also transferred to the United States and other third-party countries.
This way the behaviour of visitors can be tracked when they access the provider's website after clicking on a Facebook ad. This enables to analyse the effectiveness of Facebook ads for statistical and market research purposes and to optimise advertising actions in the future.
Data collected are anonymous for us as the operator of this website, so we cannot draw any conclusions about the identity of the users. However, Facebook does store and process the data, so it is possible to establish a connection to each user profile. Additionally, Facebook may use the data for its own advertising purposes, in accordance with Facebook's Data Use Policy. Therefore, Facebook can place ads on Facebook pages as well as outside Facebook. We, as the operator of the website, have no influence whatsoever on this use of data.
The use of the Facebook Pixel is carried out pursuant to Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in taking effective advertising actions, including actions on social media. Insofar as the corresponding consent is requested (e.g. consent to the storage of cookies), the data processing will be carried out exclusively pursuant to Article 6(1)(a) of the GDPR. Consent may be revoked at any time.
For more information on protecting your privacy, please refer to Facebook's privacy policy: https://es-es.facebook.com/privacy/explanation
In addition, you can deactivate the remarketing feature “Custom Audiences” in the advertising settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do so, you must be logged in to Facebook.
If you do not have a Facebook account, you can deactivate advertising based on Facebook usage on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/es/preferencias/
UPDATING OF COOKIES AND COOKIE POLICY
PIZZERÍAS DI CARLO, S.L. may modify this Policy due to regulatory requirements, following guidelines issued by the Spanish Data Protection Agency or based on corporate decisions. The list of Cookies used is updated and reviewed from time to time. We recommend the User to periodically review our Cookies Policy, as the one in force at the time of use of the Website will be applicable. Date of last update: 01/03/2023.